With rich experience, professional team and high-quality service, our products sell well all over the world. So far, our products have been exported to more than 25 countries throughout Europe, Middle East, Southeast Asia, Africa, North America and Oceania, and are widely praised by foreign customers.
In terms of sales volume, the sales in 2020-2022 are 30 million RMB, 40 million RMB and 60 million RMB respectively, and the growth rate of sales amount leads the industry.
In terms of sales scope, sales are mainly concentrated in North America, South America, Eastern Europe, Southeast Asia and Africa, accounting for 15%, 15%, 15%, 15%, and 10% respectively.
Dear Customer,
Regarding the after-sales service of the product, in order for us to correctly identify the cause together and quickly develop a solution based on the cause, please be sure to provide the following information:
1. The model of the excavator installed, the picture of the excavator nameplate.
2. Duration of product use.
3. Installation picture and connection picture of the product.
4. Video of the product during operation.
5. Specific description of product problems and failures.
6. Video of the disassembly of the product. (Note: Please avoid the wrong disassembly operation leads to product damage)
7. Detailed pictures of damaged accessories.
If you can not provide the above information, our company can not determine whether the product quality problems. Because the damage of the product may also be the problem of installation or human damage, so our company can refuse the after-sales service.
If you can provide the above information, our company will find three professional technicians to make a judgment according to the information you provide, if it is a quality problem, we will provide after-sales service. If it is not a product quality problem, we will assist you to deal with the after-sales service together, but the ultimate responsibility is your party.
GUANGZHOU BELPARTS ENGINEERING MACHINERY LIMITED
2025.11.24
